Why Strong Call?

How do we ensure our optimal success? We start with our employees! 

When I was 17 years old I applied for a job at Albertsons. My manager Ann Marie asked me who was most important in the company. The client or the employee. At that young and tender age, despite her objection, I knew success started with the employee!

An INSPIRED workforce is the ultimate answer to growth and higher revenues. Studies show that workplace environment plays an important role in making a crucial difference to the customer focus, innovation and the overall business delivery. In conjunction to how one feels, business interaction and delivery is affected positively or negatively. Therefore, an environment full of happiness and compassion would lead to positive results on all fronts. It may sound easy and obvious but requires a open mind and dedication.

When we confronted the reality in our own organization in 2015, the same solution was staring at us. We realized our employees attitudes, feelings, and mindsets reflected over the phones, and determined how successful we were as a whole.

Interacting a majority of the world’s population annually, we understand it’s important for brands to create a deeper emotional connect. This connect is established when we serve before the need arises, making our customers’ lives easier. The number one goal we aim to achieve is Creating a solution before the need arises.

At Strong Call United, Inc., providing exceptional service is our ultimate goal and it starts with a philosophy I implement into my everyday life which is taking care of home first – our Employees. In 2016, we are better then ever. We have revamped our company from the inside out. Increased our commission payout structure, and have implemented more rewards and bonuses for our top performers.  

Upgrading our mantra from providing the service you deserve, to the experience. It is our belief that each interaction should be satisfactory as a whole, and not just be satisfactory by the end of the call.

What provides the differentiating factor between us and our competitors is because we promise to treat your clients like our own. Your sales like our own, Your information like our own.

We have your customer at hello and ensure they never want to say goodbye.